We want you to be satisfied with every purchase. If your order does not meet your expectations, you may request a return according to the conditions below.
Return Timeframe
Return requests must be submitted within 30 days from the date of delivery.
Requirements for Returns
Returned items must:
- Be unused and in original condition.
- Include original packaging and all included components.
- Have no signs of damage, alteration, or improper use.
- Be returned in a condition suitable for evaluation.
We reserve the right to decline returns that do not meet these requirements.
Items That Cannot Be Returned
Returns are generally unavailable for:
- Personalized products.
- Custom-made items.
- Digital products.
- Gift cards.
- Clearance or final sale items.
- Products damaged after delivery through misuse.
Refunds
After receiving and inspecting your returned item, we will confirm whether the return is approved.
Approved refunds will be issued to the original payment method. Refund timing depends on your payment provider and financial institution.
Order Issues
If you receive an incorrect, damaged, or incomplete order, please keep the product and packaging materials until the issue has been reviewed.
Return Shipping
Return shipping costs are the responsibility of the customer unless the issue was caused by an error during order fulfillment.